How to Buy?
The IoT Solution store operates on a B2B basis. Prices for most Products are visible without logging in. For selected Products, the price is visible only after logging in if this method of price presentation is required by the manufacturer.
Key Information
Before placing an order, check the Product availability, estimated processing time, and the available payment and delivery methods.
Products Supplied to Individual Order
Each Product is sold to the Customer's individual order. Some Products may currently be available from IoT Solution stock; however, if the required quantity is not available, the order is fulfilled by ordering the Products from the manufacturer or supplier.
Once the order has been submitted to the manufacturer or supplier for fulfilment, the Customer has no unilateral right to cancel it.
Company Account
A company account and login are required to place an order. Prices for most Products are publicly visible, while for selected Products the price may only be visible after logging in, in accordance with the manufacturer's requirements.
The store is intended for B2B sales, so company details are required during registration.
One Company — One Account
Only one store account may be created for each company. Registration of another account using the same NIP or REGON is blocked.
If the company already has an account, the existing account should be used instead of creating a new one.
Product Availability
The availability information shown with the Product helps indicate whether the order can currently be fulfilled.
If the Product is unavailable or you need a larger quantity, contact our sales team. We will check whether it can be ordered and confirm the current estimated delivery time from the manufacturer.
B2B Commercial Terms
For larger quantities, wholesale orders, or projects, commercial terms can be agreed individually.
In such cases, contact our sales team directly before placing your order.
Ask About Ordering Availability
Current unavailability does not always mean that the Product cannot be ordered. Contact our sales team — we will check availability with the manufacturer and the estimated processing time.
Contact the Sales TeamHow Does the Purchase Process Work?
The purchasing process consists of several simple steps — from logging in to order confirmation and fulfilment.
Log In
Log in to your company account to place an order. Prices for most Products are visible without logging in; for selected Products, the price may only be available after logging in.
Select a Product
Find the Product you are interested in and check its description, variant, and availability information.
Add to Cart
Select the quantity and add the Product to your cart. For larger orders, you can contact our sales team in advance.
Choose Payment and Delivery
In the cart, choose one of the methods available for the specific order. Online payments are processed by ING Pay. If this option is available, you may also pay by bank transfer based on a Pro Forma invoice.
Place the Order
Check the company details, Products, quantities, payment method, and delivery method, then confirm the order.
Confirmation and Fulfilment
After receiving the order, we verify its details, Product availability, and estimated processing time. If the actual lead time proves longer, you will be informed in accordance with the rules set out in the General Terms and Conditions of Sale.
Cancelling an Order After Fulfilment Has Started
Orders submitted to a manufacturer or supplier are fulfilled specifically for the individual Customer.
No Unilateral Right to Cancel
Once the order has been submitted to the manufacturer or supplier for fulfilment, the Customer may not cancel the order unilaterally without the consent of IoT Solution. The Seller may agree to cancel all or part of the order; however, in such a case the Customer is required to pay a cancellation fee equal to 50% of the net value of the cancelled part of the order.
If the order has already been paid for, the refund will be reduced accordingly by this fee. Detailed rules are set out in the General Terms and Conditions of Sale.
Processing Time and Delivery
Order processing time depends primarily on Product availability and the manufacturer's delivery schedule.
Order Processing
As a standard estimate, allow approximately 30 business days, although the actual lead time may be shorter or longer depending on the manufacturer, Product availability, and when the Product is delivered to IoT Solution.
Transit After Dispatch
Once order processing is complete, domestic shipments are generally handed over to DHL. Standard transit time after dispatch is usually 1–2 business days.
Need Help Before Purchasing?
If you have questions about availability, larger quantities, processing time, or individual commercial terms, contact our sales team.